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Our Products
Certification
Convenio follows defined and documented processes across the sourcing, preparation, freezing, and packaging of frozen food products. All activities are carried out in controlled environments in accordance with applicable food safety and quality standards.
Quality and hygiene controls are implemented at multiple stages of production, including raw material handling, processing, storage, and dispatch. Products are manufactured in facilities operating under ISO 22000:2018 compliant systems and in accordance with regulations prescribed by the Food Safety and Standards Authority of India (FSSAI). Halal certification is maintained for applicable products.
Regular internal checks and standard operating procedures are followed to support consistency, traceability, and compliance.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.